Skip to main content

BACK TO INSTALL GUIDE

How to Troubleshoot ForgeOS Installer Crashes

Problem

You cannot install ForgeOS on your device from either an ISO file or from the ForgeOS Installation USB flash drive that was shipped from READY Robotics.

  1. You accept the license terms.

  1. The installer crashes. You see a pop-up that reads, “Ubuntu has experienced an internal error.”

  1. When you click Show Details, you see the following info.


Solution

  1. Follow your device’s instructions for opening the BIOS.

  2. In the BIOS, change the NVMe storage configuration settings to AHCI.

info

If your computer is set to use RAID instead of AHCI, the ForgeOS install process will not work.

  1. Try installing ForgeOS again.